Official product information
Lymph Savior Contacts: One Phone Number, One Email, and the Distributor on the Label
One phone number and one email address for this desk, two New York addresses, and a distributor in Akron, Ohio printed on the label — with a plain account of which question goes where.
Written by the Lymph Savior Editorial Desk · Medical review: Dr. Carrie Lam, MD, Physician · Revised · Editorial standards
Quick answer
Tracking, changes and refunds on an order go to +1 (317) 715-7254, this desk’s order-support line. Website questions go to [email protected], Monday to Friday, 9:00am - 5:00pm ET, which cannot see orders. Two New York addresses belong to this desk: one office, one for returns. The label names a distributor, Lymph Savior of Akron, Ohio, with its own phone line and email printed on the bottle; no manufacturer is named, and questions about the formula belong with that distributor.
4 places a question can land
Eight Lymph Savior questions, and where each one goes
One phone number and one email address for this desk, two New York addresses, and a distributor printed on the label.
Every route for reaching anyone about Lymph Savior fits in one paragraph. There is one phone number, +1 (317) 715-7254, and it is the sales line. There is one email address, [email protected], and it belongs to this website. There are two New York addresses — one office and one returns address — and both of them belong to this retail desk. And the label adds one more name: “Distributed By: Lymph Savior, Akron, OH 44301”, printed with the distributor’s own phone line and email. What the label does not name is a manufacturer.
That extra name shapes the table below. Questions about an order belong with this desk, because it holds the order. Questions about the formula — what a line on the panel means, how much caffeine the yerba mate brings, which batch you received — belong with the distributor whose name, phone line and email are printed on the bottle. The one party neither route reaches directly is the manufacturer, because the label names a distributor and stops there.
| Your question | Where it goes | What to have ready |
|---|---|---|
| Where is my order? | +1 (317) 715-7254 | Have the order ID and the order email ready. |
| I want a refund | +1 (317) 715-7254 | 60 days from purchase. Have the order ID ready. |
| Can I see the Supplement Facts panel? | The panel page on this site | Eleven lines, each with its own amount, read from the label artwork on the brand’s storefront. Compare it with the bottle you receive. |
| What is the capsule shell made of? | The label’s other-ingredients line | Gelatin, with brown rice flour. Gelatin is an animal product, so a vegetarian or vegan reader should not rely on the vegetarian seal. |
| How much caffeine is in it? | The distributor line printed on the label | Yerba mate extract is on the panel; the label does not state a caffeine figure, so the distributor is the one to ask. |
| Who makes it? | The distributor line printed on the label | The label names a distributor in Akron, Ohio and no manufacturer, so the distributor is the party to ask. |
| There is a typo on this website | [email protected] | Monday to Friday, 9:00am - 5:00pm ET. This desk cannot see orders. |
| Press or privacy | [email protected] | Monday to Friday, 9:00am - 5:00pm ET. |
Two rows go to the sales line, two to the website desk, two are answered by the label itself and two go to the distributor it names. The label prints a distributor’s contact details; it does not print a manufacturer’s.
Read down the middle column and the pattern is plain. Four rows are questions about the capsule rather than about an order — what is on the panel, what the shell is made of, how much caffeine is in it, who makes it. The label answers the first two outright. The other two sit with the distributor, the party whose name is on the bottle.
1 phone number, for order support
The phone: one number, and what it can and cannot answer
A sales line that does its job, and the formula questions that belong with the label’s distributor.
This desk has one number, and it does one job. +1 (317) 715-7254 is the sales line for order tracking, changes and refunds. It is the number to call with an order ID in front of you. It is not a formulation desk; for questions about the formula, the label prints the distributor’s own phone line and email. The website address, [email protected], reaches this desk about pages, typos, privacy and press, and cannot see an order.
What the number is for
The sales line, for order tracking, changes and refunds. That is its published job and it is a real one: an order that has not arrived, a tracking number that has not moved, a pack changed before dispatch, a refund inside the sixty-day window. With an order ID in front of you, this number can help quickly.
Before you call
Before you call, have the order ID, the email the order went to and the bottle itself in front of you, and ask one question at a time. Keep the call to the order — tracking, a change of pack, a refund — because questions about what is in the capsule are mostly answered by the label, and the rest belong with the distributor it names.
Where the formula questions go instead
Most of them are answered before you pick up the phone, by the Supplement Facts panel and the other-ingredients line; a section further down this page sets out what those settle. What the label leaves open — the caffeine that comes with the yerba mate, and who manufactured the capsules — is a question for the distributor whose details are printed on the bottle, not for a sales line. When your bottle arrives, compare its panel with the one on this site; if the two differ, the bottle wins.
0 sales email addresses supplied
The email: the website desk, and what it cannot see
One address, weekday hours, and no view of any order at all.
The website address is [email protected], staffed Monday to Friday, 9:00am - 5:00pm ET. Its role is narrow: website desk - pages, typos, privacy and press. It is the address for a broken link, a factual error on one of these pages, a privacy request or a press enquiry. It cannot see orders. It cannot look up a tracking number or process a refund, and writing to it about an order costs you a day before somebody redirects you to the phone.
No sales email address was supplied. The pack routes sales email to “the sales contact page”, which means the phone number and the contact form are the two routes that exist.
Emailing about this website
If something on these pages is wrong, the most useful message names the page, quotes the sentence and says what the bottle in your hand says instead. The label is the document that wins every time it disagrees with a page here, and a correction that arrives with the sentence attached can be made the same week rather than after a round of questions.
2 addresses, both belonging to the desk
Two addresses in New York, and which parcel goes where
An office and a returns address, in different buildings, and both of them this desk’s rather than a maker’s.
Two street addresses were supplied and both belong to this retail desk rather than to whoever makes the capsules. They are not interchangeable, and sending a returned parcel to the wrong one is the most expensive mistake available on this page.
The office
1370 Avenue of the Americas, Floor 4
New York, NY 10019, USA
The desk’s stated business address. It is not a returns address, and a parcel sent here is not a return however carefully it is packed. No visiting hours were supplied.
The returns address
277 Park Avenue, Floor 38
New York, NY 10172, USA
This is where an approved return goes, and it is a different building from the office. Return postage is paid by the buyer. Use a tracked service. Include your full name, the email on the order and the order ID. The refund itself runs on two clocks, one after the other: refunds are credited 3 to 5 business days after the desk approves them, and then take a further 5 to 10 days to appear on the card. Two clocks, one after the other, and the second belongs to your bank rather than to the seller.
The order the steps go in
Call first, then post. The sixty-day window runs from the date you paid rather than from the day the parcel arrived, so the order confirmation carries the date that matters. Get the return approved on the phone, put the order ID and order email on a slip inside the box, use a tracked service, and keep the tracking number until the credit appears.
1 distributor on the label, and no manufacturer
The Lymph Savior distributor, and the manufacturer the label does not name
A distributor in Akron, Ohio is printed on the label with contact details of its own. A manufacturer is not.
The label names a distributor: Lymph Savior, Akron, OH 44301, printed together with the distributor’s own phone line and support email. This desk read that line from the full label artwork published on the brand’s storefront on September 26, 2026. The Akron address is neither of this retail desk’s two New York addresses above, and the distributor is the name to use for any question about what is inside the capsule. No manufacturer is named anywhere on the label; the printed chain ends at the distributor.
Why a name on a bottle matters
Because a name is something you can take somewhere. A distributor can be asked about a batch, about the caffeine the yerba mate brings, or for a certificate of analysis, and it can be asked in writing. A named manufacturer would add one more link: the operator of the facility the label’s GMP badge refers to. The label does not name that operator, so questions about the formula travel through the distributor rather than past it, and an answer given in writing is the one worth keeping.
The seller’s pack also gave this desk a lot number, LYM-26/LY-7378, and a certificate reference, LYM-7378-26-LY. A reference is a filing number rather than the certificate itself, so if a certificate of analysis matters to you, the distributor is the party to ask for it. Any lot number or best-before date on the bottle you receive is the one that applies to your order.
2 questions the label leaves open
What the Lymph Savior label settles, and the two questions it leaves open
Most questions about the capsule are answered by the panel. Two are not, and both have somewhere to go.
It would be easy to end a contact page with a reassuring sentence about how every question gets an answer. The accurate version is more useful: most questions about this capsule are answered by its own label, and two are left for the distributor that label names.
What the label settles
How much of each botanical is in a serving. The Supplement Facts panel lists eleven lines for a two-capsule serving, each with its own amount, and every amount is printed in micrograms (mcg); this site copies the unit exactly as printed. Whether there is a proprietary blend. There is not, because every line carries its own figure. What the capsule is made of. Gelatin, with brown rice flour as the only other listed ingredient. That matters because the seller’s seal set includes a vegetarian roundel: gelatin is an animal product, so a vegetarian or vegan reader should not rely on that seal.
What it leaves open
How much caffeine arrives with the yerba mate. Yerba mate extract is on the panel and the label does not state a caffeine figure, so this capsule cannot be counted toward a daily caffeine total from the label alone. Who manufactured it. The label names a distributor and no manufacturer. Both are fair questions for the distributor, and an answer given in writing is worth keeping with your order confirmation.
Questions
Lymph Savior FAQ: contact questions
How do I claim a refund?
Call +1 (317) 715-7254 with the order ID. Returns go to 277 Park Avenue, Floor 38, New York, NY 10172, with your full name, the email on the order and the order ID enclosed.
Who pays return postage?
The buyer. Use a tracked service and keep the tracking number.
How long does a refund take?
Three to five business days for the desk to credit it, then a further five to ten days for it to appear on the card. Two clocks, one after the other.
Where do I buy it?
Through the order button on this site, which points at the brand’s own information and sales page. This desk is a licensed U.S. retail desk and is paid when an order completes there.
References
Sources for this page
- U.S. Food and Drug Administration. Questions and Answers on Dietary Supplements. www.fda.gov. Accessed September 24, 2026.
- NIH Office of Dietary Supplements. Dietary Supplements: What You Need to Know. ods.od.nih.gov. Accessed September 24, 2026.
- National Center for Complementary and Integrative Health. Using Dietary Supplements Wisely. www.nccih.nih.gov. Accessed September 24, 2026.
- NIH Office of Dietary Supplements. Botanical Dietary Supplements: Background Information. ods.od.nih.gov. Accessed September 24, 2026.
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See Lymph Savior on the official sales page
Sixty capsules a bottle, two a day with a glass of water, so one bottle lasts a month. Eleven botanicals, each printed with its amount on the Supplement Facts panel; the live price and the money-back window are shown at checkout.
Price shown at checkout · 60-day window from the date of purchase · ships from inside the US